Our promise
Entertainment, not stakes.
Because Neon Luck Club involves no real money and no prizes of any kind, there is nothing material to win or lose. Even so, we believe healthy play habits matter. We design our games to be enjoyable in short sessions, with clear in-game prompts to take breaks, and without time-pressure or loss-recovery mechanics.
Set your own limits
Tools you can use anytime.
- Session reminders. Set an in-app reminder to ping you every 15, 30, 60, or 90 minutes.
- Daily play caps. Cap the total time you can play in a 24-hour window.
- Cool-off. Pause your account for 24 hours, 7 days, 30 days, or indefinitely. Cool-off is enforced site-wide; you cannot reverse it before it ends.
- Self-exclusion. Close your account permanently from your member settings or by writing to support.
To activate any of these tools, open Account → Play Controls after signing in, or write to us via the contact page.
Watch the signs
When fun stops feeling like fun.
Even without real money on the line, repetitive play can become a habit. Consider stepping away if you notice:
- You think about playing when you would rather be doing something else.
- You lose track of time during sessions.
- You feel restless or irritable when you cannot play.
- Playing interferes with sleep, work, school, or relationships.
Get help
Free, confidential support is available.
If you or someone you know is struggling with problem-gambling behavior — even with social or play-money formats — the following resources can help:
- National Council on Problem Gambling · ncpgambling.org · 24/7 helpline: 1-800-GAMBLER (1-800-426-2537)
- Gamblers Anonymous · gamblersanonymous.org
- SAMHSA National Helpline · 1-800-662-HELP (4357) · free, confidential, 24/7
If you are in immediate distress, call or text 988 (U.S. Suicide & Crisis Lifeline) for free, confidential support, available 24/7.
Protecting minors
Neon Luck Club is intended for users aged 21 and older. If you share a device with anyone under 21, please use parental controls and password protection. We support tools such as Net Nanny and Qustodio to restrict access on shared devices.
Need to talk to us?
Our support team can help you activate cool-off, close your account, or answer any responsible-play question. Contact us — we usually respond within one business day.